Question 1

How many years warranty of  WPC?

Accepted Answer

10~15 years.

Question 2

Delievery time

Accepted Answer

Around 15~20 days after receiving 30% deposit.

Question 3

Payment term

Accepted Answer

a.TT 30% deposit and 70% balance before shipment or against the B/L copy.

b.L/C at sight.

c.Any other payment methods, please kindly remind in advance, it can be negotiated.

Question 4

How to clean and maintentance the WPC decking/Wall Cladding/Fence ?

Accepted Answer

1. Scratch

Slight Scratch didn't matter a lot to the appearance of decking . A lisght metal brishing or medium sanding paper can be used if you insisted on removing such scratch .

2. General Dirt & Debris

The affacted area should be sprayed off with a hose to remove surface debris . Use warm soapy water and a soft bristle brush to remove dirt and debris from the embossing pattern .

3. Ice & Snow

A plastic shovel may be used to remove snow from the deck .Use Calcium ,chloride or rock salt to melt the snow and ice from the deck surface .

4. Oil /Grease/Food

All food spills should be removed as soon as possible . The surface must be cleaned within seven days to maintain the stain warranty . To remove , spray off with a hose and use warm,soapy water and soft bristle brush to remove spills from embossig pattern .

5. Mold & Mildew

If debris such as pollen and dirt is allowed to remain on the deck surface ,mold can freed on the bio film .Using a hose and warm soapy water with a soft bristle brush is recommended to remove the food source and mold .

6. Water Stain

Water stain may happen after heavy rains , this is because of wood content of WPC materials .

When notice the stain ,wipe the stain by cloth with warm soap water in sunny weather will help remove the stain.

Question 5

Ecotechwood Wpc Feathures

Accepted Answer

1. 100% recyclable ,Eco-friendly ,saving forest resources.

2. With the look of the natural wood but no timber problems.

3. Waterproof ,no rotten ,proven under salt water condition etc.

4. Barefoot friendly ,Anti-skidding ,no cracking ,no warping.

5. No painting , no glue , low maintenance.

6. Weather resistant , suitable from -45°C to 80°C.

7. Insects restance and moldy -proof.

8. Available in different colores.

9. Easy to Install and Clean.

10. Life time more than 15 years.

Question 6

What is the company's corporate culture and philosophy?

Accepted Answer

The company adheres to the concept of ‘honesty, innovation, accumulation of small improvements, the pursuit of perfect quality’, is committed to providing customers with first-class products, first-class service, and co-development with the partners, and contribute to the country's low-carbon economy and sustainable development.

Question 7

Does the company provide customised services?

Accepted Answer

The company can provide customised wood-plastic products with different specifications, colours and styles according to customers' special needs.

Question 8

Which regions do the company's products mainly sell in?

Accepted Answer

The company's products sell well both at home and abroad, and the main sales areas include Africa, Europe, Southeast Asia, Northeast Asia and so on.

Question 9

What is the significance of these certifications?

Accepted Answer

These certifications show that the company has reached international standards in quality management, environmental protection, and occupational health and safety management, and that its products meet the relevant quality and environmental protection requirements, and that it is able to provide customers with reliable, safe, and environmentally friendly products and services.

Question 10

How is the quality of the company's products guaranteed?

Accepted Answer

The company has passed ISO9001, ISO14001, ISO28001 international quality system certification, FSC certification, CE certification, etc. Its production of wood-plastic new materials have also passed the Zhejiang Product Quality Supervision, Inspection and Research Institute and the National Testing Centre for Building Materials testing, as well as a number of international testing agencies of the product inspection report.

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Q How many years warranty of WPC?

Q Delievery time

Q Payment term

Q How to clean and maintentance the WPC decking/Wall Cladding/Fence ?

Q Ecotechwood Wpc Feathures

Q What is the company's corporate culture and philosophy?

Q Does the company provide customised services?

Q Which regions do the company's products mainly sell in?

Q What is the significance of these certifications?

Q How is the quality of the company's products guaranteed?

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