Question 1

Are you a factory?

Accepted Answer

Yes, our factory is located in Zhejiang Huzhou City,it covers 80000 square meters,we have 40 extrusion production lines,and cooperate with supermarket and big wholesalers all over the world, we have the laboratory room to test the products and beautiful show room. Welcome to visit our factory !

Question 2

What is your deliver time?

Accepted Answer

Usually 10-15 days for one 20ft container(nearly 850 sqm goods).

Question 3

Is the wall/decking installlation difficult?

Accepted Answer

Actually the installation is quite easy, both wall panel and decking, only require simple tool like electric drill, clips and screws,etc. Customers can finish the installation quite quickly, usually 2 person can finish about 50 sqm wall panel/decking per day.

Question 4

Can you provid samples?

Accepted Answer

Yes sure we can, according to our company's policy, all samples are free, customer only need to bear the freight cost.

Question 5

How many designs do you have?

Accepted Answer

Pls contact me directly,I will send you our specification list.

Question 6

How can I get the samples

Accepted Answer

Small samples and color swatch is free for you,you only need to undertake the freight cost.

Question 7

How many years warranty of  WPC?

Accepted Answer

10~15 years.

Question 8

Delievery time

Accepted Answer

Around 15~20 days after receiving 30% deposit.

Question 9

Payment term

Accepted Answer

a.TT 30% deposit and 70% balance before shipment or against the B/L copy.

b.L/C at sight.

c.Any other payment methods, please kindly remind in advance, it can be negotiated.

Question 10

How to clean and maintentance the WPC decking/Wall Cladding/Fence ?

Accepted Answer

1. Scratch

Slight Scratch didn't matter a lot to the appearance of decking . A lisght metal brishing or medium sanding paper can be used if you insisted on removing such scratch .

2. General Dirt & Debris

The affacted area should be sprayed off with a hose to remove surface debris . Use warm soapy water and a soft bristle brush to remove dirt and debris from the embossing pattern .

3. Ice & Snow

A plastic shovel may be used to remove snow from the deck .Use Calcium ,chloride or rock salt to melt the snow and ice from the deck surface .

4. Oil /Grease/Food

All food spills should be removed as soon as possible . The surface must be cleaned within seven days to maintain the stain warranty . To remove , spray off with a hose and use warm,soapy water and soft bristle brush to remove spills from embossig pattern .

5. Mold & Mildew

If debris such as pollen and dirt is allowed to remain on the deck surface ,mold can freed on the bio film .Using a hose and warm soapy water with a soft bristle brush is recommended to remove the food source and mold .

6. Water Stain

Water stain may happen after heavy rains , this is because of wood content of WPC materials .

When notice the stain ,wipe the stain by cloth with warm soap water in sunny weather will help remove the stain.

Question 11

Ecotechwood Wpc Feathures

Accepted Answer

1. 100% recyclable ,Eco-friendly ,saving forest resources.

2. With the look of the natural wood but no timber problems.

3. Waterproof ,no rotten ,proven under salt water condition etc.

4. Barefoot friendly ,Anti-skidding ,no cracking ,no warping.

5. No painting , no glue , low maintenance.

6. Weather resistant , suitable from -45°C to 80°C.

7. Insects restance and moldy -proof.

8. Available in different colores.

9. Easy to Install and Clean.

10. Life time more than 15 years.

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Q Are you a factory?